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Terms & Conditions

Updated: 2 March 2019

 
These Terms and Conditions (“Terms”) are a contract between you and Allie Fashion Limited (“Allie”, “we”, “us”, or “our”). These Terms govern the use and access of and offer and sale of products on allieshoes.com (the “website” or “site”).
 
By making a purchase from, accessing or using allieshoes.com, you agree to and accept these Terms including the Privacy Policy. Please read and understand these Terms carefully before ordering any products from, accessing or using this website. If you do not agree to any of these Terms, do not use this website and do not order any products from allieshoes.com.
 
You are responsible for all activity that occurs on or through your allieshoes.com account. Allie is not liable for any loss or damages caused by your failure to maintain the confidentiality of your account credentials. If you suspect a security breach, please let us know at info@allieshoes.com.
 

Use of Website
Your access to or use of allieshoes.com and its contents is limited to your own internal, and non-commercial use only. You are prohibited to use this website in any manner that could damage, disable, overburden, or impair it. You may not attempt to gain unauthorised access to this website, computer systems, or networks connected to this Site (“Facilities”), or commit or encourage a criminal offense, or insert, transmit or distribute viruses or corrupt data or send any unsolicited advertisement or other promotional materials and through the Facilities or any other means including but not limited to hacking, and password mining.
 

Purchase and Returns
 
Products
Our shoes are handcrafted from fine-grained leather. The materials are specified in the product description of each product page. The product images and information texts available reflect the product as much as possible. All images may differ depending on the color settings on your computer. These should be seen as illustrations only, and do not guarantee correct appearance and characteristics. We reserve the right for any errors that may appear on the product page and cannot guarantee that all images accurately reflect the true appearance of the shoes.
 
Orders and Accepting of your Payment
You must provide the requested data to place an order at allieshoes.com The indicated price does not include taxes, fees and charges of the applicable law, which shall be for your account. Orders are subject to availability and are accepted at our discretion. We may accept, decline, or place limits on your order for any reason including but not limited to shipping restrictions.
 
Once we have received your order, you shall receive an electronic invoice to the email address you have provided us. This serves as a confirmation of your purchase. The electronic invoice serves as a guarantee of proof of purchase.
All products remain our property until full payment is made.
Payment
 
We use third-party tools (e.g. Stripe, Inc. or PayPal Inc.) with secure encryption and strict banking standards to process payments. If the respective providers of the third-party tool refuses to authorise a payment, we cannot fulfill your order and we will not be liable for any delay or failure to deliver. We do not store any credit card numbers.
 
Promotional Code
We may offer promotional codes from time to time which may apply in specified purchases made through our website. Promotional codes should be entered during the checkout process to be valid. We reserve the right to verify the validity of any promotional codes issued and to declare null and void. Specific terms and conditions of use relating to any promotional code will be provided at the time of issue.
 
Taxes and Duties
You will responsible for payment of import duties and taxes.  We have no control over these charges which vary based on the jurisdiction where your delivery address is located.
 
Shipping
Shipping shall generally be for your account subject to promotional offers from time to time.
 
Returns & Exchanges
You may return your order within 7 calendar days from the date of your receipt. To facilitate product returns, please email us at info@allieshoes.com with the subject title “Return Form” and we will send a Return Form to you. Once you have completed the Return Form, please email us a copy at the same email address. We will coordinate with you regarding the return of your order. It is extremely important that the product is packaged in such a way that it cannot be damaged during transit.
 
All returned products are subject to our inspection. The packaging (e.g. shoe box, protective dust bags, tissue, and foam) is considered a part of the product and products returned without any of its components may be sent back to you. If a returned product has no errors or faults, we will also send the product back to you. All undamaged, correctly returned products will be credited to your account excluding taxes, custom duties, and delivery charges, if any.
 
We will not accept returns for any products that have been worn, exposed to damaging elements, or soiled or damaged through wear and tear. All products should be carefully checked before they are tried on or any packing is disposed of to verify that the products are not damaged and correct. All products should be tried on a carpeted surface and kept in protective dust bags provided. For our shoes, do not remove the protective sole covering, if any, until you are certain that you are keeping them.
 
We are unable to accept exchanges for any products. Please refer to our size guide to ensure proper fit. 
 
If you receive a product in a damaged state or if it does not match your order, please contact us immediately atinfo@allieshoes.com.
 
Fraud
We reserve the right to cancel purchases if any suspicion of fraud is raised.
 
Communications
In connection with your use of allieshoes.com, we may send you service messages, updates, security alerts, and account notifications when you visit allieshoes.com or log on to your allieshoes.com account. You may use your account settings to control most communications from us. We may also send you our newsletter if you previously signed up to our email newsletter. If you wish to stop receiving our newsletter, please click on the unsubscribe link at the bottom of each email.
 
Intellectual Property
Any photos, images, graphics, video, audio, data, text, music, comments, software, works of authorship of any kind, and other information, content, or other materials that are posted, generated, provided, or otherwise made available through allieshoes.com, and its underlying technology are protected by copyright, trademark, patent, intellectual property, and other laws of Hong Kong and foreign countries.  You may not copy, perform, publish, modify, transfer, create derivative works from, commercially exploit, or otherwise use these in whole or in any part.
 
Our website may include user-generated content (e.g. images) from social media application. We do not claim any ownership of such images. If you suspect a violation of copyright, or any other right, or otherwise is offended by such content, please contact us at info@allieshoes.com.
 
Our logos and any other Allie trademarks, and the overall look and feel of allieshoes.com, including page headers, graphics, icons, and scripts, may not be copied, imitated or used, in whole or in part, without our prior written permission. Other trademarks, product, and service names and company names or logos mentioned on allieshoes.com are the property of their respective owners and may not be copied, imitated or used, in whole or in part, without the permission of the applicable trademark holder.
 
We reserve all rights not expressly set forth in these Terms. You agree not to remove, change or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanyingallieshoes.com. Any use of the site or its content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Allie.
 
Modifying and Terminating Our Services
Allie reserves the right to terminate your account and your use of the allieshoes.com website at its sole discretion. If we suspect that you have breached these Terms, your account may be terminated without prior notice.
 
Indemnity
You will indemnify and hold harmless Allie or its officers, directors, employees, affiliates, agents, licensors, and contractors from and against any claims, suits, actions, demands, disputes, allegations, or investigations brought by any third party, governmental authority, or industry body, and all liabilities, damages, losses, costs, and expenses, including without limitation reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of allieshoes.com, your breach or alleged breach of any warranties made by you hereunder or your violation of any other provision of these Terms, or your violation of any law or the rights of a third party. We reserve the right to assume control of the defense of any third party claim that is subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
 
Exclusions of Warranty and Liability
The content included on this Site is provided on an "as is" basis. We disclaim all express or implied warranties arising out of or related to these Terms to the extent permitted by law. We reserve the right in its sole discretion and without any obligation or notice requirement to change, alter or edit content included in this website.
We bear no direct or indirect responsibility including but not limited to incompatibility, delivery delays, downtime, data loss, additional work or other economic harm. We will not be liable for any damages including but not limited to loss of profits, loss of business or of anticipated savings, loss of goodwill, loss of reputation, loss or corruption of data or for any type of special, indirect, incidental or consequential loss or damage and other penalties whether arising out of your use or delay or inability to use this website or its content whether arising in contract, tort, negligence, fortuitous events or other circumstances beyond our control.
Waiver
 
Our failure to exercise or delay in exercising any right, power or privilege under these Terms shall not operate as a waiver. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorised representative of Allie. Any single or partial exercise of any right, power or privilege shall not preclude any other or further exercise thereof.
 
Email Notice
Any notice or other communications provided by us under these Terms will be given by email. For notices made by email, the date of receipt on the message will be deemed the date on which such notice is transmitted.
 
Severability
If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, the invalid or unenforceable part or provision shall be deemed as unwritten, and the other provisions of these Terms will remain in full force and effect.
 
Controlling Law
These Terms are governed by and construed in accordance with the laws of Hong Kong Special Administrative Region.
 
Entire Agreement
These Terms constitute the entire agreement and understanding between us in relation to your use of, access to, and offer and sale of our products on allieshoes.com.
 
Assignment
We reserve the right to transfer, assign, dispose of by novation or subcontract all or any rights of obligations under these Terms as long as your rights under these Terms are not affected. You may not assign or transfer your rights or obligations under these Terms in anyway without our written consent.
 
Modifications
We may change the Terms from time to time. Any changes shall be posted on this page. We shall notify you of any material changes and give you an opportunity to review and comment on any revisions before deciding if you would like to continue using allieshoes.com. We will let you know of any material changes via an alert on this website, or email to the email address associated with your allieshoes.com account or subscribed to our newsletter. By using allieshoes.com or by ordering any of our products through allieshoes.com, on or after the effective date, you agree to the new Terms. If you do not agree, please stop using allieshoes.com. Otherwise, your continued use shall subject to the new Terms.